TERMS & CONDITIONS
We are completely dedicated to your satisfaction. If you have any suggestions or comments please email us by clicking on our "Contact Us" page.
MAKING A PURCHASE
Making a purchase could not be easier. Just browse our website and click on any items that you GOTTA HAVE and add them to your shopping cart. After you have finished your selection, click on "Checkout" button and you will be asked for a few details that we need to be able to satisfy the order.
Due to shipping regulations, batteries are shipped dry. (No acid)
Core charge may be applied to engine assemblies, crankshafts, cylinders.
REFUND, exchange AND RETURN POLICY
No returns or exchanges on Special Orders, Electrical, Fiberglass or Painted Parts, Decals and Emblems.
All other returns subject to a 30% restock fee.
All returns must be in original packaging.
All returns must have a return Authorization Number
For all current order inquires: Matt@us27motorsport.com
Over-sized boxes will cost more to ship. We will contact you if a shipment cost has changed.
Please be sure you want something before you order it! In the unfortunate event that you have to cancel your order with us or change an item after your order has been placed, please be aware that in some situations an item has to be ordered from our distributors. Once your item has processed and shipped to us from the manufacturer or distributor, there is no stopping it!! Cancellation of an item or order at this point will be subject to the above return policy. Post-order size changes will be subject to the appropriate exchange fee.
We process your order right away. We will normally send your order to you within the time frame specified for each item as you place item in your cart. For Local Pickup orders, you will be notified when your order is ready for pickup.
If your item is not in stock, we will back order for you. You will be notified via Email in 4-5 days if your item is back orded. You will have the option to cancel your order if you would rather not wait.
Prices subject to change due to interchanged part numbers in the event that this happens we will contact you prior to shipping. Over-sized boxes will cost more to ship. Prices subject to change without notice, in the event of a price increase we will contact you prior to placing your order.
For orders made from within the United States sales tax will be applied to all in state orders. All other orders are tax free.
IMPORTANT NOTICE TO FREIGHT ORDERS
Please be sure to inspect the shipment for damage prior to signing for it. If there is noticeable damage to the box, please inspect the part for damage as well.
In the event that your part(s) is/are damaged, it is important that you refuse the delivery and contact us immediately. By signing for the shipment, you are agreeing that it was delivered in good condition, therefore no damage claim can be filed with the carrier.
Once the shipment is signed for, you are liable for any damage to the parts, so please be sure that your shipment has arrived in good condition prior to signing for it. If your delivery is being shipped to a commercial address, please be sure that any employee that could sign for it knows this information as well and either contacts you when the shipment comes in, or inspects it for damage before signing any paperwork.